Frequently Asked Questions

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Contact & Availability

  • What are Shivakarma's working hours?

    Our standard working hours are listed on the Contact Us page of our website; please refer there for the most current details.

  • How do I reach Shivakarma's support team?

    You can reach our support team through the contact form on our website, by email, or by phone, as listed on our Contact page.

  • What is Shivakarma's office address?

    Our head office is located in Lucknow, Uttar Pradesh, India; the full address is listed on our website's Contact page.

  • Do you have a customer care number?

    Yes, our contact number is listed on the Contact Us page of our website.

  • Can I email you directly?

    Yes, you can email us directly using the address listed on our website's Contact page, and our team will respond promptly.

  • Are you active on LinkedIn?

    Yes, Shivakarma Infotech Solutions is active on LinkedIn; you can find our company page linked from our website.

  • Do you have a WhatsApp number for business queries?

    Yes, we offer WhatsApp-based communication for business queries; the number is listed on our Contact page.

  • Is Shivakarma open on weekends?

    Our standard working days and hours are listed on our Contact page; select support arrangements for weekends can be discussed for ongoing projects.

  • What time zone should I contact you in?

    We operate in Indian Standard Time (IST); international clients are welcome to reach out and we will coordinate a convenient time.

  • How quickly do you respond to inquiries?

    We aim to respond to new inquiries within one business day; urgent matters can be flagged for faster attention.

  • Can I schedule an in-person meeting?

    Yes, in-person meetings can be scheduled at our Lucknow office; please contact us in advance to arrange a suitable time.

  • Do you have a toll-free number?

    Please check our Contact Us page for our current contact numbers, including any toll-free options available.

  • What is the fastest way to reach your team for an urgent issue?

    For urgent issues, phone or WhatsApp (as listed on our Contact page) is typically the fastest way to reach our team.

  • Do you have a physical office I can visit in Lucknow?

    Yes, our head office is in Lucknow, Uttar Pradesh; you're welcome to visit after scheduling an appointment with our team.

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