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We can arrange a live demo of our products, and a limited trial or pilot may be possible depending on the product and use case — please ask our team about your specific requirement.
Cancellation terms, including charges for work already completed, are defined in the signed project agreement; please refer to your contract or contact us to discuss your situation.
Refund terms depend on the specific engagement and stage of the project, as defined in your service agreement; please contact us to discuss your case.
Yes, most projects are structured with milestone-based payments, which effectively allow you to pay in installments as work progresses.
Yes, we accept international payments from our overseas clients through mutually agreed payment methods.
We primarily invoice in Indian Rupees (INR), and can accommodate other currencies such as USD for international clients on request.
Setup or implementation fees, if applicable, depend on the product and scope of customization required, and will be clearly outlined in your quotation.
No, we provide a clear, detailed quotation upfront so you know exactly what is included before the project begins.
Annual or long-term commitments may be eligible for favorable pricing; please discuss this with our team when requesting your quotation.
Our AMC typically covers updates, bug fixes, and technical support; the exact scope is detailed in your AMC agreement.
Yes, you can upgrade to additional modules, features, or higher usage tiers as your business needs grow.
Plan changes, including downgrades, can be discussed with our team based on your current agreement terms.
Depending on the service, a pay-as-you-go or usage-based pricing model may be available; please discuss this option with our team.
Please reach out to our team as soon as possible if you anticipate a delay — we're happy to discuss and work out a suitable arrangement.
