Frequently Asked Questions

Type your question below and we'll try to find the closest matching answer. Can't find what you're looking for? Contact us directly.

We match your words against our FAQ library and show the closest answer, plus related questions you can click.

WhatsApp Integration

  • What is WhatsApp Integration?

    WhatsApp Integration refers to integrating WhatsApp-based messaging into your business systems for notifications, customer support, and marketing.

  • What does Shivakarma's WhatsApp integration service include?

    Our WhatsApp integration service includes automated notifications, order/appointment reminders, chatbot support, and bulk messaging, delivered by our in-house team.

  • Why should I choose Shivakarma for WhatsApp integration?

    Shivakarma brings ISO-certified quality and security processes, in-house product experience, and a proven track record across domestic and international clients to every WhatsApp integration engagement.

  • What technologies does Shivakarma use for WhatsApp integration?

    For WhatsApp integration, we typically use WhatsApp Business API integrated with your existing CRM, ERP, or website.

  • How much does WhatsApp integration cost?

    The cost of WhatsApp integration depends on the scope, features, and scale required; contact us for a detailed quotation after an initial discussion of your needs.

  • How long does a WhatsApp integration project take?

    Timelines for WhatsApp integration projects vary based on complexity and scope, and are shared clearly during the proposal stage after understanding your requirements.

  • Do you provide WhatsApp integration for small businesses?

    Yes, our WhatsApp integration solutions are flexible and scalable, making them suitable for small businesses as well as larger organizations.

  • Do you provide WhatsApp integration for startups?

    Yes, we work with startups and can tailor our WhatsApp integration offering to fit early-stage budgets and growth plans.

  • Is WhatsApp integration available for international clients?

    Yes, we provide WhatsApp integration to international clients; we have already delivered projects in the UAE, Singapore, Thailand, and Saudi Arabia.

  • Which industries do you serve for WhatsApp integration?

    We provide WhatsApp integration primarily to healthcare, education, retail, and service businesses, though our solutions can be adapted for other sectors as well.

  • Do you offer customization in WhatsApp integration?

    Yes, our WhatsApp integration solutions are customized to match your specific business processes, branding, and requirements.

  • What is the process for starting a WhatsApp integration project?

    The process starts with an initial consultation and requirement discussion, followed by a proposal, agreement, phased execution with regular updates, testing, and final delivery.

  • Do you provide post-delivery support for WhatsApp integration?

    Yes, we provide post-delivery support including bug fixes and technical assistance, with optional AMC plans for ongoing maintenance.

  • Is WhatsApp integration available on a monthly retainer basis?

    Yes, WhatsApp integration can be offered on a monthly retainer basis for clients who need ongoing, continuous engagement rather than a one-time project.

  • What makes Shivakarma different in WhatsApp integration?

    Our ISO-certified processes, in-house product expertise, and relationship-first approach set our WhatsApp integration service apart from typical vendors.

  • Can I get a free consultation for WhatsApp integration?

    Yes, we offer a free initial consultation to understand your WhatsApp integration requirements and suggest the best approach.

  • Do you sign an NDA before starting WhatsApp integration work?

    Yes, we can sign a Non-Disclosure Agreement before discussing detailed requirements for your WhatsApp integration project.

  • What is the payment structure for WhatsApp integration?

    Payment for WhatsApp integration is typically structured in milestones, such as an advance followed by delivery-based or monthly payments, as agreed in the contract.

  • Do you provide a warranty for WhatsApp integration work?

    Yes, we provide a warranty period after delivery of WhatsApp integration, during which defects within the agreed scope are fixed at no extra cost.

  • Can WhatsApp integration be integrated with my existing systems?

    Yes, WhatsApp integration can be integrated with your existing software, databases, or third-party tools as required.

  • Is WhatsApp integration available for government or tender projects?

    Yes, we undertake government and tender-based WhatsApp integration projects and maintain the certifications and documentation typically required for such processes.

  • Do you have case studies for WhatsApp integration?

    We have delivered WhatsApp integration projects for clients across healthcare, education, retail, and other sectors; specific case studies can be shared on request.

  • What is the team size dedicated to WhatsApp integration projects?

    Team size for WhatsApp integration projects is allocated based on project scope and timeline, ensuring adequate resources for quality delivery.

  • How do you ensure quality in WhatsApp integration?

    Quality in WhatsApp integration is ensured through our ISO 9001:2015 certified quality management processes, structured testing, and review cycles.

  • What security measures are followed in WhatsApp integration?

    We follow ISO/IEC 27001:2022 aligned security practices in WhatsApp integration, including access control, secure development, and data protection measures.

  • Do you provide training for WhatsApp integration?

    Yes, we provide training and onboarding support so your team can confidently use and manage the WhatsApp integration solution delivered.

  • Can WhatsApp integration be scaled as my business grows?

    Yes, our WhatsApp integration solutions are built with scalability in mind, so they can grow along with your business.

  • Is WhatsApp integration available in Lucknow or Uttar Pradesh?

    Yes, WhatsApp integration is available in Lucknow and across Uttar Pradesh, where our head office is based, as well as pan-India.

  • Do you provide WhatsApp integration services outside India?

    Yes, we provide WhatsApp integration to clients outside India, including in the UAE, Singapore, Thailand, and Saudi Arabia.

  • What is the first step to get a quote for WhatsApp integration?

    The first step is to share your requirements through our website or by contacting our team directly; we will follow up to discuss and prepare a quotation.

  • How do I contact Shivakarma for WhatsApp integration?

    You can contact us through the contact form on our website, by email, or by phone to discuss your WhatsApp integration requirements.

  • Do you provide AMC (Annual Maintenance Contract) for WhatsApp integration?

    Yes, we offer AMC plans for WhatsApp integration covering updates, support, and maintenance after the initial warranty period.

  • What deliverables do I get after WhatsApp integration completion?

    Deliverables for WhatsApp integration typically include the working solution, relevant documentation, and a support/warranty period as per the agreement.

  • Can I request a demo before starting WhatsApp integration?

    Yes, where applicable, we can provide a demo or sample of our work before you commit to a full WhatsApp integration engagement.

  • Do you provide documentation after WhatsApp integration delivery?

    Yes, we provide documentation such as user guides or technical notes relevant to the WhatsApp integration solution delivered.

  • Does Shivakarma have a dedicated product for WhatsApp integration?

    Yes, for WhatsApp integration, we recommend cloudeBond (for CRM-driven messaging), which offers a ready-made solution that can also be customized further.

Chat on WhatsApp