Product Documentation

Documentation & Guides

Setup guides, administrator manuals, API references and integration notes for every Shivakarma platform. Licensed clients get the full library inside their product portal - request access below.

By Product

Platform Documentation

Each platform ships with a complete document set - installation, configuration, day-to-day operation and release notes.

cloudeUNi

Campus setup, admissions, fees, attendance, examinations and result publishing.

cloudeVita

OPD and IPD workflows, appointment scheduling, billing, pharmacy and patient records.

cloudeBond

Lead capture, pipeline stages, follow-up automation, quotations and CRM reporting.

cloudeTrack

Stock masters, purchase and sales entries, asset tagging and inventory audits.

What's Inside

Document Library

  • Getting Started Guide

    First login, organisation setup, master data import and user creation

    Client portal
  • Administrator Manual

    Roles and permissions, workflow configuration, branding and system settings

    Client portal
  • End-User Handbook

    Everyday task walkthroughs written for non-technical staff

    Client portal
  • REST API Reference

    Authentication, endpoints, request and response schemas, error codes and rate limits

    On request
  • Integration Notes

    Bulk SMS, WhatsApp Business API, payment gateways, biometric devices and ID card printers

    On request
  • Release Notes

    Version history, new features, fixes and any breaking changes per release

    Emailed to clients
  • Security & Compliance Pack

    Control summary, sub-processor list and data processing agreement templates

    On request
Access

How to get the documents

Existing clients Sign in to your product portal - documentation sits under the Help menu
Evaluating a product Request a guided demo and we will share the relevant guides
Partners Implementation kits are issued after partner onboarding
Developers API keys and reference docs are issued per environment
Format PDF and web, English
Documentation contact contact@shivakarma.in

Looking for something else?

Quick answers to common questions are on our FAQ page. Brochures, datasheets and the company profile are on Downloads. If you are stuck on a live system, raise a ticket through the Support Centre.

Need a specific document?

Tell us the product and the document you are after, and we will send it across along with the current version number.

Request Documentation
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