cloudeStay handles reservations, check-in, housekeeping, rate plans and guest billing in one property management system - so the front desk always knows which room is ready and what the guest owes.
One live view of the property - who is arriving, which rooms are clean, and what every folio is carrying.
Availability calendar, group bookings, holds, amendments and cancellations.
Check-in, room assignment, ID capture, early arrival and late checkout.
Room status board, cleaning assignments and maintenance blocks.
Seasonal rates, weekend pricing, corporate contracts and packages.
Room charges, restaurant postings, extras and GST-compliant invoices.
Room service and in-house dining posted straight onto the guest folio.
Online bookings land in the same availability chart as walk-ins.
Occupancy percentage, ADR, RevPAR, source mix and night audit.
Enquiries, tentative holds, confirmations, advance deposits and no-show handling
Arrival and departure lists, room moves, guest history and ID document storage
Clean, dirty, inspected and out-of-order status with staff assignment
Folios, split billing, city ledger, settlement modes and end-of-day audit
Hall availability, event bookings, menu packages and event billing
Inventory and rate sync with online travel agents and your booking engine
Booking confirmation, pre-arrival and checkout messages over SMS or WhatsApp
Tell us your room types and rate plans, and we will demo the system configured the way your property sells.
