Frequently Asked Questions

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Bulk SMS Service

  • What is Bulk SMS Service?

    Bulk SMS Service refers to sending large volumes of SMS notifications, alerts, and promotional messages to your customers or members.

  • What does Shivakarma's bulk SMS service service include?

    Our bulk SMS service service includes template-based messaging, scheduled campaigns, delivery reports, and TRAI DLT-compliant templates, delivered by our in-house team.

  • Why should I choose Shivakarma for bulk SMS service?

    Shivakarma brings ISO-certified quality and security processes, in-house product experience, and a proven track record across domestic and international clients to every bulk SMS service engagement.

  • What technologies does Shivakarma use for bulk SMS service?

    For bulk SMS service, we typically use TRAI DLT-registered SMS gateway integration for compliant messaging.

  • How much does bulk SMS service cost?

    The cost of bulk SMS service depends on the scope, features, and scale required; contact us for a detailed quotation after an initial discussion of your needs.

  • How long does a bulk SMS service project take?

    Timelines for bulk SMS service projects vary based on complexity and scope, and are shared clearly during the proposal stage after understanding your requirements.

  • Do you provide bulk SMS service for small businesses?

    Yes, our bulk SMS service solutions are flexible and scalable, making them suitable for small businesses as well as larger organizations.

  • Do you provide bulk SMS service for startups?

    Yes, we work with startups and can tailor our bulk SMS service offering to fit early-stage budgets and growth plans.

  • Is bulk SMS service available for international clients?

    Yes, we provide bulk SMS service to international clients; we have already delivered projects in the UAE, Singapore, Thailand, and Saudi Arabia.

  • Which industries do you serve for bulk SMS service?

    We provide bulk SMS service primarily to healthcare, education, retail, and any business needing mass communication, though our solutions can be adapted for other sectors as well.

  • Do you offer customization in bulk SMS service?

    Yes, our bulk SMS service solutions are customized to match your specific business processes, branding, and requirements.

  • What is the process for starting a bulk SMS service project?

    The process starts with an initial consultation and requirement discussion, followed by a proposal, agreement, phased execution with regular updates, testing, and final delivery.

  • Do you provide post-delivery support for bulk SMS service?

    Yes, we provide post-delivery support including bug fixes and technical assistance, with optional AMC plans for ongoing maintenance.

  • Is bulk SMS service available on a monthly retainer basis?

    Yes, bulk SMS service can be offered on a monthly retainer basis for clients who need ongoing, continuous engagement rather than a one-time project.

  • What makes Shivakarma different in bulk SMS service?

    Our ISO-certified processes, in-house product expertise, and relationship-first approach set our bulk SMS service service apart from typical vendors.

  • Can I get a free consultation for bulk SMS service?

    Yes, we offer a free initial consultation to understand your bulk SMS service requirements and suggest the best approach.

  • Do you sign an NDA before starting bulk SMS service work?

    Yes, we can sign a Non-Disclosure Agreement before discussing detailed requirements for your bulk SMS service project.

  • What is the payment structure for bulk SMS service?

    Payment for bulk SMS service is typically structured in milestones, such as an advance followed by delivery-based or monthly payments, as agreed in the contract.

  • Do you provide a warranty for bulk SMS service work?

    Yes, we provide a warranty period after delivery of bulk SMS service, during which defects within the agreed scope are fixed at no extra cost.

  • Can bulk SMS service be integrated with my existing systems?

    Yes, bulk SMS service can be integrated with your existing software, databases, or third-party tools as required.

  • Is bulk SMS service available for government or tender projects?

    Yes, we undertake government and tender-based bulk SMS service projects and maintain the certifications and documentation typically required for such processes.

  • Do you have case studies for bulk SMS service?

    We have delivered bulk SMS service projects for clients across healthcare, education, retail, and other sectors; specific case studies can be shared on request.

  • What is the team size dedicated to bulk SMS service projects?

    Team size for bulk SMS service projects is allocated based on project scope and timeline, ensuring adequate resources for quality delivery.

  • How do you ensure quality in bulk SMS service?

    Quality in bulk SMS service is ensured through our ISO 9001:2015 certified quality management processes, structured testing, and review cycles.

  • What security measures are followed in bulk SMS service?

    We follow ISO/IEC 27001:2022 aligned security practices in bulk SMS service, including access control, secure development, and data protection measures.

  • Do you provide training for bulk SMS service?

    Yes, we provide training and onboarding support so your team can confidently use and manage the bulk SMS service solution delivered.

  • Can bulk SMS service be scaled as my business grows?

    Yes, our bulk SMS service solutions are built with scalability in mind, so they can grow along with your business.

  • Is bulk SMS service available in Lucknow or Uttar Pradesh?

    Yes, bulk SMS service is available in Lucknow and across Uttar Pradesh, where our head office is based, as well as pan-India.

  • Do you provide bulk SMS service services outside India?

    Yes, we provide bulk SMS service to clients outside India, including in the UAE, Singapore, Thailand, and Saudi Arabia.

  • What is the first step to get a quote for bulk SMS service?

    The first step is to share your requirements through our website or by contacting our team directly; we will follow up to discuss and prepare a quotation.

  • How do I contact Shivakarma for bulk SMS service?

    You can contact us through the contact form on our website, by email, or by phone to discuss your bulk SMS service requirements.

  • Do you provide AMC (Annual Maintenance Contract) for bulk SMS service?

    Yes, we offer AMC plans for bulk SMS service covering updates, support, and maintenance after the initial warranty period.

  • What deliverables do I get after bulk SMS service completion?

    Deliverables for bulk SMS service typically include the working solution, relevant documentation, and a support/warranty period as per the agreement.

  • Can I request a demo before starting bulk SMS service?

    Yes, where applicable, we can provide a demo or sample of our work before you commit to a full bulk SMS service engagement.

  • Do you provide documentation after bulk SMS service delivery?

    Yes, we provide documentation such as user guides or technical notes relevant to the bulk SMS service solution delivered.

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