Frequently Asked Questions

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Cyber Security

  • What is Cyber Security?

    Cyber Security refers to protecting your systems, networks, and data from cyber threats through assessments, monitoring, and secure development practices.

  • What does Shivakarma's cyber security service include?

    Our cyber security service includes vulnerability assessment, secure coding practices, access control, and incident response guidance, delivered by our in-house team.

  • Why should I choose Shivakarma for cyber security?

    Shivakarma brings ISO-certified quality and security processes, in-house product experience, and a proven track record across domestic and international clients to every cyber security engagement.

  • What technologies does Shivakarma use for cyber security?

    For cyber security, we typically use security practices aligned with our ISO/IEC 27001:2022 Information Security Management certification.

  • How much does cyber security cost?

    The cost of cyber security depends on the scope, features, and scale required; contact us for a detailed quotation after an initial discussion of your needs.

  • How long does a cyber security project take?

    Timelines for cyber security projects vary based on complexity and scope, and are shared clearly during the proposal stage after understanding your requirements.

  • Do you provide cyber security for small businesses?

    Yes, our cyber security solutions are flexible and scalable, making them suitable for small businesses as well as larger organizations.

  • Do you provide cyber security for startups?

    Yes, we work with startups and can tailor our cyber security offering to fit early-stage budgets and growth plans.

  • Is cyber security available for international clients?

    Yes, we provide cyber security to international clients; we have already delivered projects in the UAE, Singapore, Thailand, and Saudi Arabia.

  • Which industries do you serve for cyber security?

    We provide cyber security primarily to healthcare, finance, education, and any data-sensitive business, though our solutions can be adapted for other sectors as well.

  • Do you offer customization in cyber security?

    Yes, our cyber security solutions are customized to match your specific business processes, branding, and requirements.

  • What is the process for starting a cyber security project?

    The process starts with an initial consultation and requirement discussion, followed by a proposal, agreement, phased execution with regular updates, testing, and final delivery.

  • Do you provide post-delivery support for cyber security?

    Yes, we provide post-delivery support including bug fixes and technical assistance, with optional AMC plans for ongoing maintenance.

  • Is cyber security available on a monthly retainer basis?

    Yes, cyber security can be offered on a monthly retainer basis for clients who need ongoing, continuous engagement rather than a one-time project.

  • What makes Shivakarma different in cyber security?

    Our ISO-certified processes, in-house product expertise, and relationship-first approach set our cyber security service apart from typical vendors.

  • Can I get a free consultation for cyber security?

    Yes, we offer a free initial consultation to understand your cyber security requirements and suggest the best approach.

  • Do you sign an NDA before starting cyber security work?

    Yes, we can sign a Non-Disclosure Agreement before discussing detailed requirements for your cyber security project.

  • What is the payment structure for cyber security?

    Payment for cyber security is typically structured in milestones, such as an advance followed by delivery-based or monthly payments, as agreed in the contract.

  • Do you provide a warranty for cyber security work?

    Yes, we provide a warranty period after delivery of cyber security, during which defects within the agreed scope are fixed at no extra cost.

  • Can cyber security be integrated with my existing systems?

    Yes, cyber security can be integrated with your existing software, databases, or third-party tools as required.

  • Is cyber security available for government or tender projects?

    Yes, we undertake government and tender-based cyber security projects and maintain the certifications and documentation typically required for such processes.

  • Do you have case studies for cyber security?

    We have delivered cyber security projects for clients across healthcare, education, retail, and other sectors; specific case studies can be shared on request.

  • What is the team size dedicated to cyber security projects?

    Team size for cyber security projects is allocated based on project scope and timeline, ensuring adequate resources for quality delivery.

  • How do you ensure quality in cyber security?

    Quality in cyber security is ensured through our ISO 9001:2015 certified quality management processes, structured testing, and review cycles.

  • What security measures are followed in cyber security?

    We follow ISO/IEC 27001:2022 aligned security practices in cyber security, including access control, secure development, and data protection measures.

  • Do you provide training for cyber security?

    Yes, we provide training and onboarding support so your team can confidently use and manage the cyber security solution delivered.

  • Can cyber security be scaled as my business grows?

    Yes, our cyber security solutions are built with scalability in mind, so they can grow along with your business.

  • Is cyber security available in Lucknow or Uttar Pradesh?

    Yes, cyber security is available in Lucknow and across Uttar Pradesh, where our head office is based, as well as pan-India.

  • Do you provide cyber security services outside India?

    Yes, we provide cyber security to clients outside India, including in the UAE, Singapore, Thailand, and Saudi Arabia.

  • What is the first step to get a quote for cyber security?

    The first step is to share your requirements through our website or by contacting our team directly; we will follow up to discuss and prepare a quotation.

  • How do I contact Shivakarma for cyber security?

    You can contact us through the contact form on our website, by email, or by phone to discuss your cyber security requirements.

  • Do you provide AMC (Annual Maintenance Contract) for cyber security?

    Yes, we offer AMC plans for cyber security covering updates, support, and maintenance after the initial warranty period.

  • What deliverables do I get after cyber security completion?

    Deliverables for cyber security typically include the working solution, relevant documentation, and a support/warranty period as per the agreement.

  • Can I request a demo before starting cyber security?

    Yes, where applicable, we can provide a demo or sample of our work before you commit to a full cyber security engagement.

  • Do you provide documentation after cyber security delivery?

    Yes, we provide documentation such as user guides or technical notes relevant to the cyber security solution delivered.

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