Frequently Asked Questions

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General/Chat

  • Hi

    Hello! Welcome to Shivakarma Infotech Solutions. How can I help you today — are you looking for a product, a service, or general information about us?

  • Hello

    Hi there! I'm here to help with anything related to Shivakarma's products and services. What would you like to know?

  • Are you a real person?

    I'm an AI assistant for Shivakarma Infotech Solutions, here to answer your questions instantly. If you'd like to speak with a member of our team directly, I can point you to our contact options.

  • Can I talk to a human?

    Of course — you can reach our team through the contact form on our website, by email, or by phone, and someone will get back to you personally.

  • What can you help me with?

    I can answer questions about our products (cloudeUNi, cloudeVita, cloudeBond, cloudeTrack), our services like websites, CRM, hospital software, and more, as well as pricing, process, and support-related queries.

  • What is this chat for?

    This chat is here to help you quickly find information about Shivakarma's products, services, pricing approach, and how to get started — and to connect you with our team when needed.

  • Are you available 24/7?

    This AI assistant is available anytime to answer your questions. Our human support team's availability follows our standard business hours, listed on our Contact page.

  • Thank you

    You're welcome! Let me know if there's anything else I can help you with.

  • Bye

    Thanks for stopping by! Feel free to come back anytime you have questions — have a great day.

  • Can you call me back?

    I can't place calls directly, but if you share your requirement through our contact form along with your phone number, our team will call you back.

  • I want to talk to sales

    Sure — please share a bit about what you're looking for, or use our contact form, and our sales team will reach out to you directly.

  • I have a complaint

    I'm sorry to hear that. Please share the details here or reach out to our team directly through the contact page so we can look into it and resolve it promptly.

  • Can you speak Hindi?

    Our human team communicates fluently in both Hindi and English. This chat currently responds in the language you write to it in.

  • Do you have a mobile app for this website?

    Our website itself is mobile-responsive, so you can browse and contact us from any device. A dedicated mobile app isn't required to reach us.

  • How do I book a meeting with your team?

    You can request a meeting by sharing your requirement and preferred time through our contact form or by emailing us directly, and our team will confirm a slot.

  • What is your response time to my query?

    We aim to respond to inquiries as quickly as possible, typically within one business day; urgent queries can be flagged for faster attention.

  • Can I schedule a call?

    Yes, please share your availability and contact details through our website, and our team will schedule a call with you.

  • Is this chat free to use?

    Yes, chatting with our AI assistant is completely free — it's here to help you get quick answers before you even talk to our team.

  • How do I get in touch with a real person if the bot can't help?

    If I can't answer your question, please use the contact form on our website or email us directly, and a member of our team will assist you personally.

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