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cloudeBond is a full-featured CRM platform for sales, marketing, and customer service automation, developed by Shivakarma Infotech Solutions.
cloudeBond is used for CRM Software Automation, helping organizations manage their day-to-day operations digitally and efficiently.
cloudeBond is typically used by sales teams, marketing teams, customer support teams, and business owners.
cloudeBond includes modules such as lead and contact management, sales pipeline tracking, marketing automation, customer service and ticketing, reporting and analytics, and workflow automation (20 modules across 80+ database tables).
cloudeBond is built on ASP.NET Core MVC with Dapper and SQL Server, ensuring performance, reliability, and long-term maintainability.
cloudeBond can be deployed either as a cloud-hosted solution or installed on your own on-premise servers, depending on your preference and infrastructure.
Yes, cloudeBond can be customized to match your organization's specific workflows, branding, and reporting needs.
Yes, cloudeBond is designed to be accessible on mobile devices through a responsive interface, and a dedicated mobile app can also be developed on request.
cloudeBond follows Shivakarma's ISO/IEC 27001:2022 aligned security practices, including access control, secure database design, and encrypted data handling to protect lead, customer, and sales records.
Yes, cloudeBond supports multi-branch and multi-location operations, allowing centralized management across all your sites.
Yes, cloudeBond can be integrated with third-party systems such as payment gateways, SMS/WhatsApp services, and other business tools as required.
Pricing for cloudeBond depends on the modules selected, number of users, and deployment type; please contact us for a customized quotation.
Yes, we offer a live demonstration of cloudeBond so you can evaluate its features before making a purchase decision.
cloudeBond can be configured to support multiple languages based on your organization's requirements.
Yes, cloudeBond is available for clients internationally; we have already delivered similar solutions to clients outside India.
cloudeBond provides built-in dashboards and reports covering key operational metrics, with options for custom report generation.
cloudeBond follows a structured backup strategy with regular scheduled backups to protect against data loss; the exact schedule can be configured per your requirements.
No special hardware is required to run cloudeBond; it works on standard servers and devices, with exact requirements shared during the technical scoping stage.
We provide post-implementation support including bug fixes, minor enhancements, and technical assistance, with optional AMC plans for ongoing support.
Yes, cloudeBond can be offered under a white-label arrangement for partners and resellers; please contact us to discuss partnership terms.
Implementation timelines for cloudeBond vary based on scope and customization, and are shared clearly during the proposal stage after understanding your requirements.
A dedicated mobile app for cloudeBond can be developed as an add-on to extend access to users on the go.
cloudeBond supports role-based access for different user types such as administrators, staff, and end users, each with permissions suited to their responsibilities.
Yes, we provide onboarding and training sessions for your team to ensure smooth adoption of cloudeBond.
Yes, cloudeBond is developed following Shivakarma's ISO-certified information security practices to help protect lead, customer, and sales records.
Yes, we provide data migration support to help you move your existing lead, customer, and sales records into cloudeBond safely.
You can visit cloudeBond.com for more details, or contact Shivakarma Infotech Solutions directly for a personalized walkthrough.
Yes, cloudeBond can be integrated with WhatsApp and Bulk SMS services to send automated notifications and alerts to users.
Yes, cloudeBond is designed to scale, making it suitable for small organizations as well as larger enterprises.
Yes, cloudeBond is built to handle large-scale usage with multiple users, branches, and high transaction volumes.
cloudeBond stands out through customizable workflow automation, role-based dashboards, and WhatsApp/SMS/email integration for customer engagement, backed by Shivakarma's ISO-certified development and support processes.
Yes, cloudeBond includes role-based access control so users only see the data and functions relevant to their role.
Yes, ID card generation can be included as part of cloudeBond or provided as an integrated add-on module.
Yes, cloudeBond can be integrated with online payment gateways to support invoicing and sales billing and digital payment collection.
cloudeBond is architected for high reliability, and when hosted with us, is backed by monitored infrastructure to minimize downtime.
Yes, an AMC covering updates, support, and maintenance is available for cloudeBond after the warranty period.
You can request a demo by contacting Shivakarma Infotech Solutions through our website or directly reaching out to our team.
Depending on the edition, cloudeBond can include scheduling features, or can be integrated with our Appointment Management System for this purpose.
cloudeBond is a web-based system compatible with modern browsers such as Chrome, Edge, and Firefox, and is optimized for both desktop and mobile use.
Yes, cloudeBond can be hosted on your own servers/infrastructure, or we can arrange hosting on your behalf.
To purchase cloudeBond, contact our team with your requirements; we will share a proposal, agree on scope, and proceed with implementation upon confirmation.
Ownership and licensing terms for cloudeBond, including any source code access, are defined in the commercial agreement based on the engagement model chosen.
You can contact Shivakarma Infotech Solutions' support team through the official contact details on cloudeBond.com or our main company website.
Yes, cloudeBond can be integrated with barcode scanning and/or biometric devices depending on the module and use case.
Yes, cloudeBond is designed for multi-user concurrent access with appropriate permissions and data integrity controls.
Yes, cloudeBond maintains activity logs and audit trails for key actions to support accountability and compliance.
Yes, cloudeBond is built on a modular architecture, allowing new features and modules to be added as your needs evolve.
Implementation typically involves requirement finalization, configuration, data migration, testing, training, and go-live, followed by a support period.
Yes, cloudeBond supports exporting reports and records to formats such as Excel and PDF for offline use and record-keeping.
