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cloudeUNi

  • What is cloudeUNi?

    cloudeUNi is a complete education ERP platform for schools, colleges, and universities, developed by Shivakarma Infotech Solutions.

  • What is cloudeUNi used for?

    cloudeUNi is used for School, College, and University ERP, helping organizations manage their day-to-day operations digitally and efficiently.

  • Who are the typical users of cloudeUNi?

    cloudeUNi is typically used by school administrators, college management, teachers, students, and parents.

  • What modules does cloudeUNi include?

    cloudeUNi includes modules such as admissions, student information management, attendance, examination and results, fee and billing management, timetable scheduling, library management, hostel management, transport management, and an LMS (learning managem

  • What technology stack powers cloudeUNi?

    cloudeUNi is built on ASP.NET Web Forms with SQL Server, ensuring performance, reliability, and long-term maintainability.

  • Is cloudeUNi cloud-based or on-premise?

    cloudeUNi can be deployed either as a cloud-hosted solution or installed on your own on-premise servers, depending on your preference and infrastructure.

  • Can cloudeUNi be customized?

    Yes, cloudeUNi can be customized to match your organization's specific workflows, branding, and reporting needs.

  • Does cloudeUNi support mobile access?

    Yes, cloudeUNi is designed to be accessible on mobile devices through a responsive interface, and a dedicated mobile app can also be developed on request.

  • How secure is cloudeUNi?

    cloudeUNi follows Shivakarma's ISO/IEC 27001:2022 aligned security practices, including access control, secure database design, and encrypted data handling to protect student, staff, and academic records.

  • Does cloudeUNi support multi-branch or multi-location use?

    Yes, cloudeUNi supports multi-branch and multi-location operations, allowing centralized management across all your sites.

  • Can cloudeUNi integrate with third-party systems?

    Yes, cloudeUNi can be integrated with third-party systems such as payment gateways, SMS/WhatsApp services, and other business tools as required.

  • What is the pricing model for cloudeUNi?

    Pricing for cloudeUNi depends on the modules selected, number of users, and deployment type; please contact us for a customized quotation.

  • Is there a free demo of cloudeUNi?

    Yes, we offer a live demonstration of cloudeUNi so you can evaluate its features before making a purchase decision.

  • Does cloudeUNi support multiple languages?

    cloudeUNi can be configured to support multiple languages based on your organization's requirements.

  • Is cloudeUNi available for international clients?

    Yes, cloudeUNi is available for clients internationally; we have already delivered similar solutions to clients outside India.

  • What kind of reporting and analytics does cloudeUNi offer?

    cloudeUNi provides built-in dashboards and reports covering key operational metrics, with options for custom report generation.

  • How is data backed up in cloudeUNi?

    cloudeUNi follows a structured backup strategy with regular scheduled backups to protect against data loss; the exact schedule can be configured per your requirements.

  • Does cloudeUNi require special hardware?

    No special hardware is required to run cloudeUNi; it works on standard servers and devices, with exact requirements shared during the technical scoping stage.

  • What support is provided after cloudeUNi is implemented?

    We provide post-implementation support including bug fixes, minor enhancements, and technical assistance, with optional AMC plans for ongoing support.

  • Can cloudeUNi be white-labeled for partners?

    Yes, cloudeUNi can be offered under a white-label arrangement for partners and resellers; please contact us to discuss partnership terms.

  • How long does it take to implement cloudeUNi?

    Implementation timelines for cloudeUNi vary based on scope and customization, and are shared clearly during the proposal stage after understanding your requirements.

  • Does cloudeUNi have a dedicated mobile app?

    A dedicated mobile app for cloudeUNi can be developed as an add-on to extend access to users on the go.

  • What user roles does cloudeUNi support?

    cloudeUNi supports role-based access for different user types such as administrators, staff, and end users, each with permissions suited to their responsibilities.

  • Is training provided for cloudeUNi?

    Yes, we provide onboarding and training sessions for your team to ensure smooth adoption of cloudeUNi.

  • Does cloudeUNi comply with data protection best practices?

    Yes, cloudeUNi is developed following Shivakarma's ISO-certified information security practices to help protect student, staff, and academic records.

  • Can I migrate my existing data into cloudeUNi?

    Yes, we provide data migration support to help you move your existing student, staff, and academic records into cloudeUNi safely.

  • Where can I find more information about cloudeUNi?

    You can visit cloudeUNi.com for more details, or contact Shivakarma Infotech Solutions directly for a personalized walkthrough.

  • Does cloudeUNi support WhatsApp or SMS notifications?

    Yes, cloudeUNi can be integrated with WhatsApp and Bulk SMS services to send automated notifications and alerts to users.

  • Is cloudeUNi suitable for small organizations?

    Yes, cloudeUNi is designed to scale, making it suitable for small organizations as well as larger enterprises.

  • Is cloudeUNi suitable for large enterprises?

    Yes, cloudeUNi is built to handle large-scale usage with multiple users, branches, and high transaction volumes.

  • What differentiates cloudeUNi from other similar software in the market?

    cloudeUNi stands out through an in-house LMS add-on built without dependency on external AI APIs, ID card generation, and biometric attendance integration, backed by Shivakarma's ISO-certified development and support processes.

  • Does cloudeUNi offer role-based access control?

    Yes, cloudeUNi includes role-based access control so users only see the data and functions relevant to their role.

  • Can cloudeUNi generate ID cards?

    Yes, ID card generation can be included as part of cloudeUNi or provided as an integrated add-on module.

  • Does cloudeUNi support online payments?

    Yes, cloudeUNi can be integrated with online payment gateways to support fee and digital payment collection.

  • What is the reliability and uptime like for cloudeUNi?

    cloudeUNi is architected for high reliability, and when hosted with us, is backed by monitored infrastructure to minimize downtime.

  • Does cloudeUNi offer an Annual Maintenance Contract (AMC)?

    Yes, an AMC covering updates, support, and maintenance is available for cloudeUNi after the warranty period.

  • How do I request a demo of cloudeUNi?

    You can request a demo by contacting Shivakarma Infotech Solutions through our website or directly reaching out to our team.

  • Does cloudeUNi support appointment or schedule management?

    Depending on the edition, cloudeUNi can include scheduling features, or can be integrated with our Appointment Management System for this purpose.

  • What browsers or devices does cloudeUNi support?

    cloudeUNi is a web-based system compatible with modern browsers such as Chrome, Edge, and Firefox, and is optimized for both desktop and mobile use.

  • Can cloudeUNi be hosted on our own servers?

    Yes, cloudeUNi can be hosted on your own servers/infrastructure, or we can arrange hosting on your behalf.

  • How do I purchase cloudeUNi?

    To purchase cloudeUNi, contact our team with your requirements; we will share a proposal, agree on scope, and proceed with implementation upon confirmation.

  • Is source code or ownership transferred with cloudeUNi?

    Ownership and licensing terms for cloudeUNi, including any source code access, are defined in the commercial agreement based on the engagement model chosen.

  • Who do I contact for support with cloudeUNi?

    You can contact Shivakarma Infotech Solutions' support team through the official contact details on cloudeUNi.com or our main company website.

  • Does cloudeUNi support barcode or biometric integration?

    Yes, cloudeUNi can be integrated with barcode scanning and/or biometric devices depending on the module and use case.

  • Can cloudeUNi handle multi-user concurrent access?

    Yes, cloudeUNi is designed for multi-user concurrent access with appropriate permissions and data integrity controls.

  • Does cloudeUNi provide audit trails or activity logs?

    Yes, cloudeUNi maintains activity logs and audit trails for key actions to support accountability and compliance.

  • Can cloudeUNi be upgraded with new features later?

    Yes, cloudeUNi is built on a modular architecture, allowing new features and modules to be added as your needs evolve.

  • What is the implementation process for cloudeUNi?

    Implementation typically involves requirement finalization, configuration, data migration, testing, training, and go-live, followed by a support period.

  • Does cloudeUNi support export of data to Excel or PDF?

    Yes, cloudeUNi supports exporting reports and records to formats such as Excel and PDF for offline use and record-keeping.

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