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cloudeVita

  • What is cloudeVita?

    cloudeVita is a comprehensive Hospital Management ERP for hospitals, clinics, and diagnostic centers, developed by Shivakarma Infotech Solutions.

  • What is cloudeVita used for?

    cloudeVita is used for Hospital Management ERP, helping organizations manage their day-to-day operations digitally and efficiently.

  • Who are the typical users of cloudeVita?

    cloudeVita is typically used by hospital administrators, doctors, nurses, pharmacy staff, lab technicians, and patients.

  • What modules does cloudeVita include?

    cloudeVita includes modules such as patient registration and EMR, OPD/IPD management, appointment scheduling, billing and insurance, pharmacy and inventory, laboratory and radiology management, and doctor and staff management.

  • What technology stack powers cloudeVita?

    cloudeVita is built on SQL Server (built on a robust database architecture with 70+ core tables and 500+ stored procedures) with ASP.NET, ensuring performance, reliability, and long-term maintainability.

  • Is cloudeVita cloud-based or on-premise?

    cloudeVita can be deployed either as a cloud-hosted solution or installed on your own on-premise servers, depending on your preference and infrastructure.

  • Can cloudeVita be customized?

    Yes, cloudeVita can be customized to match your organization's specific workflows, branding, and reporting needs.

  • Does cloudeVita support mobile access?

    Yes, cloudeVita is designed to be accessible on mobile devices through a responsive interface, and a dedicated mobile app can also be developed on request.

  • How secure is cloudeVita?

    cloudeVita follows Shivakarma's ISO/IEC 27001:2022 aligned security practices, including access control, secure database design, and encrypted data handling to protect patient and clinical records.

  • Does cloudeVita support multi-branch or multi-location use?

    Yes, cloudeVita supports multi-branch and multi-location operations, allowing centralized management across all your sites.

  • Can cloudeVita integrate with third-party systems?

    Yes, cloudeVita can be integrated with third-party systems such as payment gateways, SMS/WhatsApp services, and other business tools as required.

  • What is the pricing model for cloudeVita?

    Pricing for cloudeVita depends on the modules selected, number of users, and deployment type; please contact us for a customized quotation.

  • Is there a free demo of cloudeVita?

    Yes, we offer a live demonstration of cloudeVita so you can evaluate its features before making a purchase decision.

  • Does cloudeVita support multiple languages?

    cloudeVita can be configured to support multiple languages based on your organization's requirements.

  • Is cloudeVita available for international clients?

    Yes, cloudeVita is available for clients internationally; we have already delivered similar solutions to clients outside India.

  • What kind of reporting and analytics does cloudeVita offer?

    cloudeVita provides built-in dashboards and reports covering key operational metrics, with options for custom report generation.

  • How is data backed up in cloudeVita?

    cloudeVita follows a structured backup strategy with regular scheduled backups to protect against data loss; the exact schedule can be configured per your requirements.

  • Does cloudeVita require special hardware?

    No special hardware is required to run cloudeVita; it works on standard servers and devices, with exact requirements shared during the technical scoping stage.

  • What support is provided after cloudeVita is implemented?

    We provide post-implementation support including bug fixes, minor enhancements, and technical assistance, with optional AMC plans for ongoing support.

  • Can cloudeVita be white-labeled for partners?

    Yes, cloudeVita can be offered under a white-label arrangement for partners and resellers; please contact us to discuss partnership terms.

  • How long does it take to implement cloudeVita?

    Implementation timelines for cloudeVita vary based on scope and customization, and are shared clearly during the proposal stage after understanding your requirements.

  • Does cloudeVita have a dedicated mobile app?

    A dedicated mobile app for cloudeVita can be developed as an add-on to extend access to users on the go.

  • What user roles does cloudeVita support?

    cloudeVita supports role-based access for different user types such as administrators, staff, and end users, each with permissions suited to their responsibilities.

  • Is training provided for cloudeVita?

    Yes, we provide onboarding and training sessions for your team to ensure smooth adoption of cloudeVita.

  • Does cloudeVita comply with data protection best practices?

    Yes, cloudeVita is developed following Shivakarma's ISO-certified information security practices to help protect patient and clinical records.

  • Can I migrate my existing data into cloudeVita?

    Yes, we provide data migration support to help you move your existing patient and clinical records into cloudeVita safely.

  • Where can I find more information about cloudeVita?

    You can visit cloudeVita.com for more details, or contact Shivakarma Infotech Solutions directly for a personalized walkthrough.

  • Does cloudeVita support WhatsApp or SMS notifications?

    Yes, cloudeVita can be integrated with WhatsApp and Bulk SMS services to send automated notifications and alerts to users.

  • Is cloudeVita suitable for small organizations?

    Yes, cloudeVita is designed to scale, making it suitable for small organizations as well as larger enterprises.

  • Is cloudeVita suitable for large enterprises?

    Yes, cloudeVita is built to handle large-scale usage with multiple users, branches, and high transaction volumes.

  • What differentiates cloudeVita from other similar software in the market?

    cloudeVita stands out through strict stored-procedure-only database discipline for reliability and security, and integration-ready design for labs and pharmacies, backed by Shivakarma's ISO-certified development and support processes.

  • Does cloudeVita offer role-based access control?

    Yes, cloudeVita includes role-based access control so users only see the data and functions relevant to their role.

  • Can cloudeVita generate ID cards?

    Yes, ID card generation can be included as part of cloudeVita or provided as an integrated add-on module.

  • Does cloudeVita support online payments?

    Yes, cloudeVita can be integrated with online payment gateways to support patient billing and insurance and digital payment collection.

  • What is the reliability and uptime like for cloudeVita?

    cloudeVita is architected for high reliability, and when hosted with us, is backed by monitored infrastructure to minimize downtime.

  • Does cloudeVita offer an Annual Maintenance Contract (AMC)?

    Yes, an AMC covering updates, support, and maintenance is available for cloudeVita after the warranty period.

  • How do I request a demo of cloudeVita?

    You can request a demo by contacting Shivakarma Infotech Solutions through our website or directly reaching out to our team.

  • Does cloudeVita support appointment or schedule management?

    Depending on the edition, cloudeVita can include scheduling features, or can be integrated with our Appointment Management System for this purpose.

  • What browsers or devices does cloudeVita support?

    cloudeVita is a web-based system compatible with modern browsers such as Chrome, Edge, and Firefox, and is optimized for both desktop and mobile use.

  • Can cloudeVita be hosted on our own servers?

    Yes, cloudeVita can be hosted on your own servers/infrastructure, or we can arrange hosting on your behalf.

  • How do I purchase cloudeVita?

    To purchase cloudeVita, contact our team with your requirements; we will share a proposal, agree on scope, and proceed with implementation upon confirmation.

  • Is source code or ownership transferred with cloudeVita?

    Ownership and licensing terms for cloudeVita, including any source code access, are defined in the commercial agreement based on the engagement model chosen.

  • Who do I contact for support with cloudeVita?

    You can contact Shivakarma Infotech Solutions' support team through the official contact details on cloudeVita.com or our main company website.

  • Does cloudeVita support barcode or biometric integration?

    Yes, cloudeVita can be integrated with barcode scanning and/or biometric devices depending on the module and use case.

  • Can cloudeVita handle multi-user concurrent access?

    Yes, cloudeVita is designed for multi-user concurrent access with appropriate permissions and data integrity controls.

  • Does cloudeVita provide audit trails or activity logs?

    Yes, cloudeVita maintains activity logs and audit trails for key actions to support accountability and compliance.

  • Can cloudeVita be upgraded with new features later?

    Yes, cloudeVita is built on a modular architecture, allowing new features and modules to be added as your needs evolve.

  • What is the implementation process for cloudeVita?

    Implementation typically involves requirement finalization, configuration, data migration, testing, training, and go-live, followed by a support period.

  • Does cloudeVita support export of data to Excel or PDF?

    Yes, cloudeVita supports exporting reports and records to formats such as Excel and PDF for offline use and record-keeping.

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